Vodafone Insurance Ltd, Portomaso Business Tower, Level 15B, St. Julians, STJ 4011, Malta

Vodafone Insurance Limited is authorised and regulated by the Malta Financial Services Authority. Authorised to carry out insurance undertaking passporting outside Malta under Freedom of Services in the following jurisdictions:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

If you need to make a claim under your mobile device insurance, you can do so via the Vodafone market or partner through which you purchased the policy. Claims can be submitted online using the local Vodafone or partner website or digital journey, or by contacting the relevant customer support team by phone, where you will be guided through the required steps and documentation.

Complaints relating to insurance policy may initially be raised with the Vodafone market or authorised partner through which the insurance was purchased. Where a complaint relates to Vodafone Insurance Ltd or remains unresolved, it may be escalated to the Complaints Officer of Vodafone Insurance Ltd at: <PERSON TO BE CONFIRMED>. If the complainant is not satisfied with the manner in which the complaint has been resolved by Vodafone Insurance Ltd, the complainant may refer the complaint to the Office of the Arbiter for Financial Services established under the Arbiter for Financial Services Act (Cap. 555).

This website is intended for businesses seeking an insurance partner for their insurance schemes.